Privacy Policy

Effective Date: 12 July 2026

At The Walking Hound, your privacy is important. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our dog walking and pet care services. The Walking Hound provides professional dog walking, puppy visits and pet sitting services in West Wickham, Cambridgeshire and the surrounding villages.

What Information I Collect:

I may collect the following information:

• Your name

• Email address

• Telephone number

• Home address (where required for providing my services)

• Details about your pets, including names, age, breed, medical conditions, behavioural information and veterinary details

• Emergency contact details

• Information you provide when completing my contact or booking forms

How I Use Your Information:

I will only use your information to:

• Respond to enquiries

• Arrange and provide my services

• Communicate with you about bookings

• Care for your pets safely and appropriately

I will never pass on your personal information to third parties.

How I Store Your Information:

I take reasonable steps to keep your personal information secure. Information is stored securely and only accessed when necessary for providing my services.

Sharing Your Information:

I will only share your information when necessary, such as:

• With your veterinary practice in the event of an emergency involving your pet

How Long I Keep Your Information:

I only keep your personal information whilst you are a customer.

Changes to This Policy:

I may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.